Terms and Conditions

1. Definitions

1.1.“Company” refers to “Abdulaziz Alshamsi Self Storage Services One Person Company LLC” maintains the www.800storagedubai.com Website ("Site"), the legal entity of 800 Storage & Movers. Trade license number 586077.
1.2.“Renter” means the customer who is occupying the storage space. 1.3.“Rent” means All charges payable by Renter to the Company for the use of the storage space as well as any late charges, damages or other costs that may accrue.
1.4.“Storage Facility” means the warehouses located in Al Quoz, Dubai, UAE, for which The Company has obtained the legal right to rent to the Renter. 1.5.“Rent Term” refers to the storage duration during which the Renter is keeping any item at the Storage Facility.
1.6.“Renter’s Property” means all property and items stored by Renter in the Storage Facility.

2. Use of the Storage Facility

The Renter agrees to use the Storage Facility to store only personal property and household goods owned by the Renter. 2.2. The following items are strictly prohibited to be stored in the Storage Facility: food products, animals, flammable materials (including fuel and welding materials), caustic or solvent materials, compressed gases, explosives, environmentally harmful products, waste, dangerous goods, (including weapons), illegal substances, contraband or sharp or excessively heavy materials or any other goods that are hazardous or toxic, or that may form a risk to property or person. The Renter hereby irrevocably authorizes the Company to remove any item that violates this provision without notice and at the sole risk of the Renter.

3. Storage Service

The Company commits to providing a full inventory sheet to the Renter, clean, pest free and insulated Storage Facility, CCVT security system in the Storage facility, and a fire alarm system linked to Dubai Civil Defense.

4. Storage Facility Access

4.1. Provided that the Renter’s account with the Company is paid in full and the Renter is not in default, the Renter has the right to access their Storage Facility space any time during the working hours between 9:00 am to 6:00 pm Saturday through Thursday, except for Public Holidays. 4.2. If the Renter wishes to access the storage unit off the working hours, a 24 hours’ notice is required to the Company.

5. Payment & Refund Policy

5.1. The Renter shall pay in full and in advance the total charge of the storage space rented in the Storage Facility. 5.2. In the event of renewal, the Renter shall pay in full the total charge of the storage space before the renewal date. 5.3. The Company shall not refund the Renter any days the storage space is unoccupied during the term of the storage space rental agreement. 5.4. If the rent is overdue for more than 5 days, the Renter will accrue a late payment fee of AED 20 per unit per day until the rent and the late payment fees are settled in complete. 5.5. If the Rent is overdue for more than 30 days, the Renter understands and agrees that the ownership of the Renter’s Property will be transferred to the Company.

6. Online Payment

6.1. Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE. 6.2. United Arab of Emirates is our country of domicile. 6.3. Minors under the age of 18 are prohibited to register as a User of this website and are not allowed to transact or use the website. 6.4. If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection. 6.5. The cardholder must retain a copy of transaction records and Merchant policies and rules. 6.6. Visa or MasterCard debit and credit cards in AED and USD will be accepted for payment. 6.7. We will not trade with or provide any services to OFAC and sanctioned countries. 6.8. Multiple transactions may result in multiple postings to the cardholder’s monthly statement. 6.9. User is responsible for maintaining the confidentiality of his account.

7. Rent Term

7.1. Following the end of the term of the storage space rental agreement, all the obligations of the Renter to the Company, including Rent, shall continue until all the Renter’s Property has been removed from the Storage Facility. 7.2. The Renter is responsible of removing all the Renter’s Property from the Storage Facility when the storage space rental agreement comes to an end.

8. Liabilities

The Company’s maximum liability for any loss or damage is limited to the lower of AED 5,000 per unit, or AED 10,000 per Renter.

9. Change of Address

If the Company fails to reach the Renter as a result of the Renter’s failure to provide the Company with updated contact details, the Renter understands and agrees that the ownership of the Renter’s Property will be transferred to the Company.

10. Governing Laws

These terms shall be governed by the laws of Dubai and the United Arab Emirates. No other Terms and Conditions (such as may be found on customer purchase orders), other than the ones shown on this page, shall apply.

11. Payment Confirmation

Once the payment is made, the confirmation notice will be sent to the client via SMS within 24 hours of receipt of payment.

12. Delivery Policy

Upon payment, the client will be granted immediate access to a number of allocated units corresponding to the value of the payment. Upon move-in, the client may access the unit himself or avail the company's move-in services. Upon move-out, the renter can empty the unit himself or avail the company's move-out services

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